Endpoint
/api/v2/tenants/{tenantId}/alerts/{alertId}/escalations
Path Parameters
tenantIdstring
alertIdstring
Responses
OK
activeboolean
allClientsboolean
clientMatchingTypestring
createdByobject
Child Parameters
- createdBy.email
- createdBy.firstName
- createdBy.lastName
- createdBy.loginName
- createdBy.mobileNumber
- createdBy.phoneNumber
createdDatestring
descriptionstring
escalationTypestring
escalationsarray
Child Parameters
- escalations.action
- escalations.incident
- escalations.notifyIncident
- escalations.priority
- escalations.recipients
- escalations.repeatFrequency
- escalations.updateIncident
- escalations.waitMins
idstring
namestring
policyTypestring
updatedByobject
Child Parameters
- updatedBy.email
- updatedBy.firstName
- updatedBy.lastName
- updatedBy.loginName
- updatedBy.mobileNumber
- updatedBy.phoneNumber
updatedDatestring
{
"active": true,
"createdDate": "2018-12-18T12:04:36+0000",
"description": "",
"escalationType": "AUTOMATIC",
"escalations": [
{
"action": "INCIDENT",
"incident": {
"estimatedHours": 0,
"estimatedMinutes": 0,
"machineLearning": {
"continuousLearning": false,
"learnedFieldsToOutputColumnsMap": {
"Assignee Group": "incident.assigneeGroup",
"Priority": "incident.priority"
},
"trainingFileId": "ml_alert_escalation_training"
},
"priority": "High",
"status": "New",
"timeSpent": 0
},
"notifyIncident": "forEveryUpdate",
"updateIncident": {
"none": true
},
"waitMins": 0
}
],
"id": "POLICY-14d82994-a67e-463b-955a-37ff2eee7368",
"name": "ML_policy",
"policyType": "ESCALATION_POLICY",
"scope": {
"activated": true,
"id": 9,
"name": "Brocade Corp.",
"uniqueId": "client_9"
},
"updatedDate": "2018-12-18T12:04:36+0000"
}
{
"active": true,
"allClients": true,
"clientMatchingType": "ALL",
"createdBy": {
"email": "john.smith@organization.com",
"firstName": "John",
"lastName": "Smith",
"loginName": "John_Smith",
"mobileNumber": "802-456-1234",
"phoneNumber": ""
},
"createdDate": "2017-05-15T12:13:31+0000",
"description": "",
"escalationType": "AUTOMATIC",
"escalations": [
{
"action": "NOTIFICATION",
"priority": "VeryLow",
"recipients": [
{
"id": "ES-d16473ee-29de-1cf2-4983-86307733e34c",
"name": "Support team",
"type": "ROSTER"
},
{
"id": "USR0000000019",
"name": "Jim Bolt",
"type": "USER"
}
],
"repeatFrequency": 10,
"waitMins": 0
},
{
"action": "INCIDENT",
"incident": {
"assignedUser": {
"email": "john.smith@organization.com",
"firstName": "John",
"lastName": "Smith",
"loginName": "John_Smith",
"mobileNumber": "802-123-4123",
"phoneNumber": ""
},
"customFields": [
{
"classCode": "INCIDENT",
"customField": true,
"defaultValue": "Default Component",
"description": "",
"displayLabel": "Component",
"editable": true,
"fieldType": "TYPE_TEXT",
"id": "UDF0000000002",
"mandatory": false,
"name": "text_api_lab_3791",
"value": "Value_1"
}
],
"priority": "Low",
"status": "New",
"toEmail": "support.admin@organization.com"
},
"notifyIncident": "forEveryUpdate",
"updateIncident": {
"none": true,
"priorityRules": [
{
"businessImpact": {
"description": "",
"name": "Level 1 Impact",
"uniqueId": "SIMPACT-e8853b21-ebc5-dd1d-d9a3-7a7b121a5e0f"
},
"key": "currentState.code",
"operator": "Is",
"priority": "High",
"urgency": {
"description": "",
"name": "Critical Issue",
"uniqueId": "SURG-09358506-4af1-4d35-b902-cd3b14a00c10"
},
"value": "Warning"
}
]
},
"waitMins": 5
}
],
"filterCriteria": {
"matchingType": "ALL",
"rules": [
{
"key": "Alert : Description",
"operator": "CONTAINS",
"value": "critical"
}
]
},
"id": "POLICY-9d6bbe58-2bf6-41cc-9983-fca53b64c9e7",
"name": "Network Issues",
"policyType": "ESCALATION_POLICY",
"resources": [
{
"id": "7447fef1-68ee-4c2a-a366-273abc819dbc",
"name": "ESC00002",
"type": "RESOURCE"
},
{
"id": "7_AWS",
"name": "AWS",
"type": "LOCATION"
},
{
"id": "DGP-0b165e70-7152-49f1-bfe3-ebe77409d5f2",
"name": "Test Group",
"type": "DEVICEGROUP"
},
{
"id": "SGP-11f1a6a8-acc8-411f-86c1-b693dd8e9817",
"name": "Test SG",
"type": "SERVICEGROUP"
},
{
"id": "client_6",
"name": "ADC Client",
"type": "CLIENT"
}
],
"scope": {
"activated": true,
"id": 5,
"name": "Luminalto Partner",
"uniqueId": "msp_5"
},
"updatedBy": {
"email": "john.smith@organization.com",
"firstName": "John",
"lastName": "Smith",
"loginName": "John_Smith",
"mobileNumber": "802-456-1234",
"phoneNumber": ""
},
"updatedDate": "2017-05-15T12:13:31+0000"
}