Endpoint
/api/v2/tenants/{tenantId}/integrations/installed/{installedIntgId}/mappingAttr
Path Parameters
tenantIdstring
installedIntgIdstring
Responses
OK
[
{
"attrName": "incident.assigneeGroup.name",
"attrValues": [
{
"attrValue": "Brocade Inc Users",
"thirdPartyAttrValue": "brcIncOB"
}
],
"entityType": "INCIDENT",
"mode": "OUTBOUND",
"name": "Assignee group name",
"thirdPartyAttrName": "group.name",
"thirdPartyEntityType": "INCIDENTS"
},
{
"attrName": "incident.status.name",
"attrValues": [
{
"attrValue": "Closed",
"thirdPartyAttrValue": "Completed"
}
],
"entityType": "INCIDENT",
"mode": "OUTBOUND",
"name": "Status",
"thirdPartyAttrName": "State",
"thirdPartyEntityType": "INCIDENTS"
},
{
"attrName": "incident.priority.name",
"attrValues": [
{
"attrValue": "Very Low",
"thirdPartyAttrValue": "Low"
}
],
"entityType": "INCIDENT",
"mode": "OUTBOUND",
"name": "Priority",
"thirdPartyAttrName": "Level of Importance",
"thirdPartyEntityType": "INCIDENTS"
},
{
"attrName": "incident.priority.name",
"attrValues": [
{
"attrValue": "Very Low",
"thirdPartyAttrValue": "Low"
}
],
"entityType": "INCIDENT",
"mode": "INBOUND",
"name": "Priority",
"thirdPartyAttrName": "priority",
"thirdPartyEntityType": "INCIDENTS"
}
]
[
{
"attrName": "incident.status.name",
"attrValues": [
{
"attrValue": "Closed",
"thirdPartyAttrValue": "Completed"
}
],
"entityType": "INCIDENT",
"mode": "INBOUND",
"name": "Status",
"thirdPartyAttrName": "state",
"thirdPartyEntityType": "INCIDENTS"
}
]
[
{
"attrName": "serviceRequest.status.name",
"attrValues": [
{
"attrValue": "Closed",
"thirdPartyAttrValue": "Completed"
}
],
"entityType": "SERVICEREQUEST",
"mode": "OUTBOUND",
"name": "Status",
"thirdPartyAttrName": "state",
"thirdPartyEntityType": "SERVICEREQUESTS"
},
{
"attrName": "serviceRequest.priority.name",
"attrValues": [
{
"attrValue": "Very Low",
"thirdPartyAttrValue": "Low"
}
],
"entityType": "SERVICEREQUEST",
"mode": "OUTBOUND",
"name": "Priority",
"thirdPartyAttrName": "Preference",
"thirdPartyEntityType": "SERVICEREQUESTS"
}
]
Endpoint
/api/v2/tenants/{tenantId}/integrations/installed/{installedIntgId}/mappingAttr
Path Parameters
tenantIdstring
installedIntgIdstring
inboundConfigobject
Child Parameters
- inboundConfig.attrValues
- Mapping attribute values:
- inboundConfig.entityType
- OpsRamp entity type.
- inboundConfig.mode
- inboundConfig.name
- OpsRamp attribute name.
- inboundConfig.tenantAttrName
- Third-party attribute name.
- inboundConfig.tenantEntityType
- Third-party entity type.
outboundConfigobject
Child Parameters
- outboundConfig.attrValues
- Mapping attribute values:
- outboundConfig.entityType
- OpsRamp entity type.
- outboundConfig.mode
- outboundConfig.name
- OpsRamp attribute name.
- outboundConfig.tenantAttrName
- Third-party attribute name.
- outboundConfig.tenantEntityType
- Third-party entity type.
{
"inboundConfig": {
"mapAttributes": [
{
"attrValues": [
{
"attrValue": "Open",
"thirdPartyAttrValue": "In Progress"
},
{
"attrValue": "Closed",
"thirdPartyAttrValue": "Completed"
},
{
"attrValue": "New",
"thirdPartyAttrValue": "New"
},
{
"attrValue": "On Hold",
"thirdPartyAttrValue": "Delay"
},
{
"attrValue": "Pending",
"thirdPartyAttrValue": "In Line"
},
{
"attrValue": "Resolved",
"thirdPartyAttrValue": "Fixed"
}
],
"entityType": "SERVICEREQUEST",
"name": "Status",
"thirdPartyAttrName": "Status",
"thirdPartyEntityType": "SRQ"
},
{
"attrValues": [
{
"attrValue": "High",
"thirdPartyAttrValue": "Important"
},
{
"attrValue": "Low",
"thirdPartyAttrValue": "Minor"
},
{
"attrValue": "Normal",
"thirdPartyAttrValue": "Major"
},
{
"attrValue": "Urgent",
"thirdPartyAttrValue": "V. Important"
},
{
"attrValue": "Very Low",
"thirdPartyAttrValue": "Low"
}
],
"entityType": "SERVICEREQUEST",
"name": "Priority",
"thirdPartyAttrName": "severity",
"thirdPartyEntityType": "SRQ"
}
]
}
}
{
"outboundConfig": {
"mapAttributes": [
{
"attrValues": [
{
"attrValue": "Open",
"thirdPartyAttrValue": "In Progress"
},
{
"attrValue": "Closed",
"thirdPartyAttrValue": "Completed"
},
{
"attrValue": "New",
"thirdPartyAttrValue": "New"
},
{
"attrValue": "On Hold",
"thirdPartyAttrValue": "Delay"
},
{
"attrValue": "Pending",
"thirdPartyAttrValue": "In Line"
},
{
"attrValue": "Resolved",
"thirdPartyAttrValue": "Fixed"
}
],
"entityType": "SERVICEREQUEST",
"name": "Status",
"thirdPartyAttrName": "Status",
"thirdPartyEntityType": "SRQ"
},
{
"attrValues": [
{
"attrValue": "High",
"thirdPartyAttrValue": "Important"
},
{
"attrValue": "Low",
"thirdPartyAttrValue": "Minor"
},
{
"attrValue": "Normal",
"thirdPartyAttrValue": "Major"
},
{
"attrValue": "Urgent",
"thirdPartyAttrValue": "V. Important"
},
{
"attrValue": "Very Low",
"thirdPartyAttrValue": "Low"
}
],
"entityType": "SERVICEREQUEST",
"name": "Priority",
"thirdPartyAttrName": "severity",
"thirdPartyEntityType": "SRQ"
}
]
}
}
Responses
OK
[
{
"attrName": "serviceRequest.status.name",
"attrValues": [
{
"attrValue": "Open",
"thirdPartyAttrValue": "In Progress"
},
{
"attrValue": "Closed",
"thirdPartyAttrValue": "Completed"
},
{
"attrValue": "New",
"thirdPartyAttrValue": "New"
},
{
"attrValue": "On Hold",
"thirdPartyAttrValue": "Delay"
},
{
"attrValue": "Pending",
"thirdPartyAttrValue": "In Line"
},
{
"attrValue": "Resolved",
"thirdPartyAttrValue": "Fixed"
}
],
"entityType": "SERVICEREQUEST",
"name": "Status",
"thirdPartyAttrName": "Status",
"thirdPartyEntityType": "SRQ"
},
{
"attrName": "serviceRequest.priority.name",
"attrValues": [
{
"attrValue": "High",
"thirdPartyAttrValue": "Important"
},
{
"attrValue": "Low",
"thirdPartyAttrValue": "Minor"
},
{
"attrValue": "Normal",
"thirdPartyAttrValue": "Major"
},
{
"attrValue": "Urgent",
"thirdPartyAttrValue": "V. Important"
},
{
"attrValue": "Very Low",
"thirdPartyAttrValue": "Low"
}
],
"entityType": "SERVICEREQUEST",
"name": "Priority",
"thirdPartyAttrName": "severity",
"thirdPartyEntityType": "SRQ"
}
]
[
{
"attrName": "serviceRequest.status.name",
"attrValues": [
{
"attrValue": "Open",
"thirdPartyAttrValue": "In Progress"
},
{
"attrValue": "Closed",
"thirdPartyAttrValue": "Completed"
},
{
"attrValue": "New",
"thirdPartyAttrValue": "New"
},
{
"attrValue": "On Hold",
"thirdPartyAttrValue": "Delay"
},
{
"attrValue": "Pending",
"thirdPartyAttrValue": "In Line"
},
{
"attrValue": "Resolved",
"thirdPartyAttrValue": "Fixed"
}
],
"entityType": "SERVICEREQUEST",
"name": "Status",
"thirdPartyAttrName": "Status",
"thirdPartyEntityType": "SRQ"
},
{
"attrName": "serviceRequest.priority.name",
"attrValues": [
{
"attrValue": "High",
"thirdPartyAttrValue": "Important"
},
{
"attrValue": "Low",
"thirdPartyAttrValue": "Minor"
},
{
"attrValue": "Normal",
"thirdPartyAttrValue": "Major"
},
{
"attrValue": "Urgent",
"thirdPartyAttrValue": "V. Important"
},
{
"attrValue": "Very Low",
"thirdPartyAttrValue": "Low"
}
],
"entityType": "SERVICEREQUEST",
"name": "Priority",
"thirdPartyAttrName": "severity",
"thirdPartyEntityType": "SRQ"
}
]