Endpoint
/api/v2/tenants/{tenantId}/incidents/customForm
Path Parameters
tenantIdstring
Responses
OK
[
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Subject",
"editable": true,
"fieldType": "TYPE_TEXT",
"id": "36",
"mandatory": true,
"name": "subject"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Description",
"editable": true,
"fieldType": "TYPE_TEXTAREA",
"id": "37",
"mandatory": true,
"name": "impact"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Requested by",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "38",
"mandatory": false,
"name": "requester"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Assignee Group",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "39",
"mandatory": true,
"name": "assigneeGroup"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Assign To",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "40",
"mandatory": false,
"name": "assignedTo"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Resources",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "41",
"mandatory": false,
"name": "devices"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Category",
"editable": true,
"fieldType": "TYPE_DROPDOWN",
"id": "42",
"mandatory": false,
"name": "entityCategory"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "SubCategory",
"editable": true,
"fieldType": "TYPE_DROPDOWN",
"id": "43",
"mandatory": false,
"name": "subCategory"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Priority",
"editable": true,
"fieldType": "TYPE_DROPDOWN",
"id": "46",
"mandatory": true,
"name": "priority"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Due Date",
"editable": true,
"fieldType": "TYPE_DATETIME",
"id": "48",
"mandatory": false,
"name": "dueDate"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Attach Problem/Change Request",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "49",
"mandatory": false,
"name": "attachTicket"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Attach Incident",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "50",
"mandatory": false,
"name": "parentTicket"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "To",
"editable": true,
"fieldType": "TYPE_TEXT",
"id": "51",
"mandatory": false,
"name": "toEmail"
},
{
"classCode": "INCIDENT",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Cc",
"editable": true,
"fieldType": "TYPE_TEXT",
"id": "52",
"mandatory": false,
"name": "cc"
},
{
"classCode": "INCIDENT",
"customField": true,
"defaultValue": "",
"description": "Issue Type ",
"displayLabel": "Issue Type",
"editable": true,
"fieldType": "TYPE_DROPDOWN",
"id": "UDF0000000006",
"mandatory": false,
"name": "spleveldropbox_6",
"options": [
{
"label": "Bug",
"value": "Bug"
},
{
"label": "Task",
"value": "Task"
},
{
"label": "New Feature",
"value": "New Feature"
},
{
"label": "Improvement",
"value": "Improvement"
},
{
"label": "Production Issue",
"value": "Production Issue"
}
]
},
{
"classCode": "INCIDENT",
"customField": true,
"defaultValue": "",
"description": "NE_Department",
"displayLabel": "NE_Department",
"editable": true,
"fieldType": "TYPE_DROPDOWN",
"id": "UDF0000000004",
"mandatory": false,
"name": "ne_department_4",
"options": [
{
"label": "General",
"value": "2"
},
{
"label": "CBU-Windows",
"value": "3"
},
{
"label": "CBU-RSA Projects",
"value": "6"
},
{
"label": "Smart Escalate",
"value": "7"
},
{
"label": "MSP Tools",
"value": "8"
}
]
},
{
"classCode": "INCIDENT",
"customField": true,
"defaultValue": "Info",
"description": "",
"displayLabel": "Information",
"editable": true,
"fieldType": "TYPE_TEXT",
"id": "UDF0000000016",
"mandatory": false,
"name": "Previous incident info"
}
]