Endpoint
/api/v2/tenants/{tenantId}/incidents/{incidentId}/activitylog
Path Parameters
tenantIdstring
incidentIdstring
Query Parameters
startTsstring
To get activities performed on an incident within a certain duration, provide the start time and end time. startTs indicates the from date and time. Example: 2018-08-10T05:39:51 0000
endTsstring
endTs indicates the to date and time. Example: 2018-08-25T10:20:15 0000
isDescendingOrderboolean
To list the data in a descending order (high to low), provide isDescendingOrder: true, otherwise provide false. By default, data is listed in descending order. Example: To arrange data from 30th Oct to 1st Oct, provide isDescendingOrder: true
Responses
OK
descendingOrderboolean
endDatestring
nextPageboolean
pageSizeinteger
resultsarray
Child Parameters
- results.activity
- results.changeLog
- results.createdBy
- results.createdTime
- results.htmlLog
- results.logType
startDatestring
totalResultsinteger
{
"descendingOrder": true,
"endDate": "2018-10-30T05:26:27+0000",
"nextPage": false,
"pageSize": 9,
"results": [
{
"activity": "Incident Updated notification sent by James",
"ccList": "network.admin@myorganization.com,support@myorganization.com",
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James_Blake",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-10-29T07:17:13+0000",
"logType": "TICKET_NOTIFICATION",
"toList": "john.smith@myorganization.com"
},
{
"activity": "Incident '#INC0000001798 Sample Incident Network Storage' updated by James",
"changeLog": [
{
"attribute": "Identified On",
"newValue": "2018-10-30 18:30:00",
"oldValue": "2018-10-31 00:00"
},
{
"attribute": "internal date and time",
"newValue": "2018-10-30 18:30:00",
"oldValue": "2018-10-31 00:00"
}
],
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-10-29T07:17:12+0000",
"htmlLog": [
"\u003cdiv class='ActivityLogDetails'\u003e\u003c/div\u003e\u003cp\u003eIdentified On changed from 2018-10-31 00:00 to 2018-10-30 18:30:00\u003c/p\u003e",
"\u003cp\u003einternal date and time changed from 2018-10-31 00:00 to 2018-10-30 18:30:00\u003c/p\u003e"
],
"logType": "TICKET"
},
{
"activity": "Internal Response 'internal response' added by James for Incident '#INC0000001798 Sample Incident Network Storage'",
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-10-29T07:17:11+0000",
"htmlLog": [
"\u003cdiv class='PostReply'\u003e\u003cspan class='icon-comment'\u003e\u003c/span\u003einternal response\u003c/div\u003e"
],
"logType": "TICKET_INTERNAL_RESPONSE"
},
{
"activity": "Incident Created or Updated notification sent by Annie",
"ccList": "network.admin@myorganization.com,support@myorganization.com",
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-10-29T07:13:21+0000",
"logType": "TICKET_NOTIFICATION",
"toList": "john.smith@myorganization.com"
},
{
"activity": "Incident '#INC0000001798 Sample Incident Network Storage' updated by James",
"changeLog": [
{
"attribute": "Identified On",
"newValue": "2018-10-30 18:30:00",
"oldValue": "2018-10-31 00:00"
},
{
"attribute": "internal date and time",
"newValue": "2018-10-30 18:30:00",
"oldValue": "2018-10-31 00:00"
}
],
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-10-29T07:13:18+0000",
"htmlLog": [
"\u003cdiv class='ActivityLogDetails'\u003e\u003cp class='AttributeName' \u003e New response 'Network storgae unavailable. The tape backup system is down.' added.\u003c/p\u003e\u003c/div\u003e\u003cp\u003eIdentified On changed from 2018-10-31 00:00 to 2018-10-30 18:30:00\u003c/p\u003e",
"\u003cp\u003einternal date and time changed from 2018-10-31 00:00 to 2018-10-30 18:30:00\u003c/p\u003e"
],
"logType": "TICKET"
},
{
"activity": "Incident Created or Updated notification sent by James",
"ccList": "network.admin@myorganization.com,support@myorganization.com,superadmin@myorganization.com",
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-10-29T07:11:42+0000",
"logType": "TICKET_NOTIFICATION",
"toList": "john.smith@myorganization.com"
},
{
"activity": "Incident '#INC0000001798 Sample Incident Network Storage' updated by James",
"changeLog": [
{
"attribute": "Subject",
"newValue": "Network Storage in SJ Unavailable",
"oldValue": "Network Storage"
}
],
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-10-29T07:11:34+0000",
"htmlLog": [
"\u003cdiv class='ActivityLogDetails'\u003e\u003cp class='AttributeName' \u003eSubject changed from Network Storgae to Network Storage in SJ Unavailable\u003c/p\u003e\u003c/div\u003e"
],
"logType": "TICKET"
},
{
"activity": "Incident Created or Updated notification sent by James from \u003cspan style='font-weight:bold;'\u003eTest(Custom)\u003c/span\u003e integration",
"ccList": "network.admin@myorganization.com,support@myorganization.com,superadmin@myorganization.com",
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake"
},
"createdTime": "2018-10-25T06:26:29+0000",
"logType": "TICKET_NOTIFICATION",
"toList": "john.smith@myorganization.com"
},
{
"activity": "New Incident '#INC0000001798 Network Storage' created by OpsRamp API User from \u003cspan style='font-weight:bold;'\u003eTest(Custom)\u003c/span\u003e integration",
"createdBy": {
"email": "opsAdmin@myorganization.com",
"firstName": "OpsRamp API User",
"lastName": " ",
"loginName": "opsramp_api_user"
},
"createdTime": "2018-10-25T06:26:27+0000",
"logType": "TICKET"
}
],
"startDate": "2018-10-24T05:26:27+0000",
"totalResults": 9
}