Endpoint
/api/v2/tenants/{tenantId}/incidents/reverseMapping
Gets details of reverse mapping priorities.
Path Parameters
tenantIdstring
Responses
OK
[
{
"businessImpact": {
"description": "Servers for demo purpose are not accessible",
"name": "Test servers not accessible",
"uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
},
"priority": "Very Low",
"urgency": {
"description": "Test servers of the Trial project are down",
"name": "5 days",
"uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
}
},
{
"businessImpact": {
"description": "Require Incident logs for ABC client",
"name": "Unable to generate Incident logs",
"uniqueId": "SIMPACT-e11ed2b9-8196-4ee5-93e2-3a78a1d31fb9"
},
"priority": "Low",
"urgency": {
"description": "Require Incident logs of ABC client",
"name": "Medium",
"uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
}
},
{
"businessImpact": {
"description": "Monthly audit on Windows devices",
"name": "Windows devices audit",
"uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
},
"priority": "Normal",
"urgency": {
"description": "Install antivirus updates",
"name": "3 days",
"uniqueId": "SURG-67154b42-0437-47a7-8fa0-0a63144c7bdd"
}
},
{
"businessImpact": {
"description": "Issue with database in East Zone",
"name": "Database slowdown",
"uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
},
"priority": "High",
"urgency": {
"description": "High load of transactional data",
"name": "2 hours",
"uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
}
},
{
"businessImpact": {
"description": "Email server down from 30 minutes",
"name": "Email server down",
"uniqueId": "SIMPACT-0f8a87fb-e187-423a-9ff0-743dbcf1ca2b"
},
"priority": "Urgent",
"urgency": {
"description": "Email servers down",
"name": "1 hour",
"uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
}
}
]
Endpoint
/api/v2/tenants/{tenantId}/incidents/reverseMapping
Creates or updates a reverse mapping of priorities for incidents.
Path Parameters
tenantIdstring
businessImpactobject
Child Parameters
- businessImpact.createdBy
- businessImpact.createdDate
- businessImpact.description
- (Optional) Short summary describing the business impact.
- businessImpact.name
- Business impact name.
- businessImpact.uniqueId
- businessImpact.updatedBy
- businessImpact.updatedDate
prioritystring
urgencyobject
Child Parameters
- urgency.createdBy
- urgency.createdDate
- urgency.description
- urgency.id
- urgency.name
- urgency.uniqueId
- urgency.updatedBy
- urgency.updatedDate
[
{
"businessImpact": {
"description": "Servers for demo purpose are not accessible",
"name": "Test servers not accessible",
"uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
},
"priority": "Very Low",
"urgency": {
"description": "Test servers of the Trial project are down",
"name": "5 days",
"uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
}
},
{
"businessImpact": {
"description": "Require Incident logs for ABC client",
"name": "Unable to generate Incident logs",
"uniqueId": "SIMPACT-e11ed2b9-8196-4ee5-93e2-3a78a1d31fb9"
},
"priority": "Low",
"urgency": {
"description": "Require Incident logs of ABC client",
"name": "Medium",
"uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
}
},
{
"businessImpact": {
"description": "Monthly audit on Windows devices",
"name": "Windows devices audit",
"uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
},
"priority": "Normal",
"urgency": {
"description": "Install antivirus updates",
"name": "3 days",
"uniqueId": "SURG-67154b42-0437-47a7-8fa0-0a63144c7bdd"
}
},
{
"businessImpact": {
"description": "Issue with database in East Zone",
"name": "Database slowdown",
"uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
},
"priority": "High",
"urgency": {
"description": "High load of transactional data",
"name": "2 hours",
"uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
}
},
{
"businessImpact": {
"description": "Email server down from 30 minutes",
"name": "Email server down",
"uniqueId": "SIMPACT-0f8a87fb-e187-423a-9ff0-743dbcf1ca2b"
},
"priority": "Urgent",
"urgency": {
"description": "Email servers down",
"name": "1 hour",
"uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
}
}
]
Responses
OK
[
{
"businessImpact": {
"description": "Servers for demo purpose are not accessible",
"name": "Test servers not accessible",
"uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
},
"priority": "Very Low",
"urgency": {
"description": "Test servers of the Trial project are down",
"name": "5 days",
"uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
}
},
{
"businessImpact": {
"description": "Require Incident logs for ABC client",
"name": "Unable to generate Incident logs",
"uniqueId": "SIMPACT-e11ed2b9-8196-4ee5-93e2-3a78a1d31fb9"
},
"priority": "Low",
"urgency": {
"description": "Require Incident logs of ABC client",
"name": "Medium",
"uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
}
},
{
"businessImpact": {
"description": "Monthly audit on Windows devices",
"name": "Windows devices audit",
"uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
},
"priority": "Normal",
"urgency": {
"description": "Install antivirus updates",
"name": "3 days",
"uniqueId": "SURG-67154b42-0437-47a7-8fa0-0a63144c7bdd"
}
},
{
"businessImpact": {
"description": "Issue with database in East Zone",
"name": "Database slowdown",
"uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
},
"priority": "High",
"urgency": {
"description": "High load of transactional data",
"name": "2 hours",
"uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
}
},
{
"businessImpact": {
"description": "Email server down from 30 minutes",
"name": "Email server down",
"uniqueId": "SIMPACT-0f8a87fb-e187-423a-9ff0-743dbcf1ca2b"
},
"priority": "Urgent",
"urgency": {
"description": "Email servers down",
"name": "1 hour",
"uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
}
}
]