Endpoint
/api/v2/tenants/{tenantId}/problems/customForm
Path Parameters
tenantIdstring
Responses
OK
[
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Subject",
"editable": true,
"fieldType": "TYPE_TEXT",
"id": "95",
"mandatory": true,
"name": "subject"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Description",
"editable": true,
"fieldType": "TYPE_TEXTAREA",
"id": "96",
"mandatory": true,
"name": "impact"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Requested by",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "97",
"mandatory": false,
"name": "requester"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Assignee Group",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "98",
"mandatory": false,
"name": "assigneeGroup"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Assign To",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "99",
"mandatory": false,
"name": "assignedTo"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Resources",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "100",
"mandatory": false,
"name": "devices"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Category",
"editable": true,
"fieldType": "TYPE_DROPDOWN",
"id": "101",
"mandatory": false,
"name": "entityCategory"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Sub Category",
"editable": true,
"fieldType": "TYPE_DROPDOWN",
"id": "102",
"mandatory": false,
"name": "subCategory"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Priority",
"editable": true,
"fieldType": "TYPE_DROPDOWN",
"id": "103",
"mandatory": false,
"name": "priority"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Root Cause",
"editable": true,
"fieldType": "TYPE_TEXTAREA",
"id": "104",
"mandatory": false,
"name": "rootCause"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Work Around",
"editable": true,
"fieldType": "TYPE_TEXTAREA",
"id": "105",
"mandatory": false,
"name": "workaround"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Application",
"editable": true,
"fieldType": "TYPE_TEXTAREA",
"id": "106",
"mandatory": true,
"name": "application"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Known Issue",
"editable": true,
"fieldType": "TYPE_CHECKBOX",
"id": "107",
"mandatory": false,
"name": "isKnownIssue"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Knowledge Articles",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "108",
"mandatory": false,
"name": "knowledgeArticleIds"
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Attach Change Request",
"editable": true,
"fieldType": "TYPE_PICKLIST",
"id": "109",
"mandatory": false,
"name": "changeRequest"
},
{
"classCode": "PROBLEM",
"customField": true,
"defaultValue": "0",
"description": "Category",
"displayLabel": "Problem type",
"editable": true,
"fieldType": "TYPE_DROPDOWN",
"id": "UDF0000000018",
"mandatory": false,
"name": "Level of severity of problem",
"options": [
{
"label": "Severity",
"value": "1"
},
{
"label": "Critical",
"value": "2"
}
]
},
{
"classCode": "PROBLEM",
"customField": false,
"defaultValue": "",
"description": "",
"displayLabel": "Cc",
"editable": true,
"fieldType": "TYPE_TEXT",
"id": "110",
"mandatory": false,
"name": "cc"
},
{
"classCode": "PROBLEM",
"customField": true,
"defaultValue": "",
"description": "",
"displayLabel": "Problem Summary",
"editable": true,
"fieldType": "TYPE_TEXT",
"id": "UDF0000000017",
"mandatory": true,
"name": "problem_category_17"
}
]