Endpoint
/api/v2/tenants/{tenantId}/problems/{problemId}/activitylog
Path Parameters
tenantIdstring
problemIdstring
Query Parameters
startTsstring
To fetch activities performed on a problem within a certain duration, provide the start time and end time. startTs indicates the from date and time. Example: 2018-08-10T05:39:51 0000
endTsstring
endTs indicates the to date and time. Example: 2018-08-25T10:20:15 0000
isDescendingOrderboolean
To list the data in a descending order (high to low), provide isDescendingOrder: true, otherwise provide false. By default, data is listed in descending order. Example: To arrange data from 30th Oct to 1st Oct, provide isDescendingOrder: true
Responses
OK
descendingOrderboolean
endDatestring
nextPageboolean
pageSizeinteger
resultsarray
Child Parameters
- results.activity
- results.changeLog
- results.createdBy
- results.createdTime
- results.htmlLog
- results.logType
startDatestring
totalResultsinteger
{
"descendingOrder": true,
"endDate": "2018-11-02T12:26:27+0000",
"nextPage": false,
"pageSize": 5,
"results": [
{
"activity": "Problem '#PRB0000001112 Issue with Device Status' updated by James",
"changeLog": [
{
"attribute": "isKnownIssue",
"newValue": "Yes",
"oldValue": "No"
},
{
"attribute": "workaround",
"newValue": "work around",
"oldValue": ""
}
],
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-11-01T06:19:01+0000",
"htmlLog": [
"\u003cdiv class='ActivityLogDetails'\u003e\u003cp class='AttributeName' \u003eisKnownIssue changed from No to Yes\u003c/p\u003e\u003cp class='AttributeName' \u003eworkaround changed to work around\u003c/p\u003e\u003c/div\u003e"
],
"logType": "TICKET"
},
{
"activity": "Problem '#PRB0000001112 Issue with Device Status' updated by James",
"changeLog": [
{
"attribute": "Priority",
"newValue": "Normal",
"oldValue": "Low"
},
{
"attribute": "rootCause",
"newValue": "root cause",
"oldValue": ""
}
],
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-11-01T06:18:50+0000",
"htmlLog": [
"\u003cdiv class='ActivityLogDetails'\u003e\u003cp class='AttributeName' \u003ePriority changed from Low to Normal\u003c/p\u003e\u003cp class='AttributeName' \u003erootCause changed to root cause\u003c/p\u003e\u003c/div\u003e"
],
"logType": "TICKET"
},
{
"activity": "Problem '#PRB0000001112 Issue with Device Status'updated by James",
"changeLog": [
{
"attribute": "Assignee",
"newValue": "John.Smith",
"oldValue": ""
},
{
"attribute": "Assignee Group",
"newValue": "Windows Support Team",
"oldValue": ""
}
],
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-11-01T06:18:38+0000",
"htmlLog": [
"\u003cdiv class='ActivityLogDetails'\u003e\u003cp class='AttributeName' \u003eAssignee changed to John.Smith\u003c/p\u003e\u003cp class='AttributeName' \u003eAssignee Group changed to Windows Support Team\u003c/p\u003e\u003c/div\u003e"
],
"logType": "TICKET"
},
{
"activity": "Problem '#PRB0000001112 Issue with Device Status' updated by James",
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake",
"phoneNumber": "800 123-1234"
},
"createdTime": "2018-11-01T06:18:22+0000",
"htmlLog": [
"\u003cdiv class='ActivityLogDetails'\u003e\u003cp class='AttributeName' \u003e New response 'Device status shows Unavailable' added.\u003c/p\u003e\u003c/div\u003e"
],
"logType": "TICKET"
},
{
"activity": "New Problem '#PRB0000001112 Issue with Device Status' created by James",
"createdBy": {
"email": "james.blake@myorganization.com",
"firstName": "James",
"lastName": "Blake",
"loginName": "James.Blake",
"phoneNumber": "800 123-12344444"
},
"createdTime": "2018-11-01T06:17:28+0000",
"logType": "TICKET"
}
],
"startDate": "2018-10-29T12:26:27+0000",
"totalResults": 5
}