Endpoint
/api/v2/tenants/{tenantId}/{ticketType}/statusReasons
Path Parameters
tenantIdstring
ticketTypestring
Responses
OK
[
{
"enabled": "true",
"id": "17",
"module": "INCIDENT",
"status": "On Hold",
"statusReasons": [
{
"id": "9",
"name": "change open to on hold"
}
]
},
{
"enabled": "true",
"id": "18",
"module": "INCIDENT",
"status": "Resolved",
"statusReasons": [
{
"id": "3",
"name": "Reason for Resolved status"
},
{
"id": "6",
"name": "resolved reason 2"
}
]
},
{
"enabled": "true",
"id": "19",
"module": "INCIDENT",
"status": "Closed",
"statusReasons": [
{
"id": "4",
"name": "closed reason 2"
},
{
"id": "1",
"name": "Closing Ticket Reason"
}
]
},
{
"enabled": "true",
"id": "41",
"module": "INCIDENT",
"status": "Open",
"statusReasons": [
{
"id": "10",
"name": "open incident reason"
}
]
},
{
"enabled": "false",
"id": "42",
"module": "INCIDENT",
"status": "Pending"
}
]